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Mindsoft

E-Services Portal

The E-Services Portal brings all digital services together on a single platform, with permanent access to forms, documents and requests.

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Chatbot

The Mindsoft Chatbot brings artificial intelligence into the relationship between institutions and citizens. It is a virtual assistant, available at all times, that answers questions instantly, guides users to e-services and automates processes that used to need manual work.

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Electronic Payment

Our Electronic Payment solution turns payment into a fast, secure digital process. Integrated into the institution’s portal, it lets users pay online in just a few steps, with instant confirmation and permanent access to payment services.

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Mobile Apps

In a modern administration, access to services is no longer limited to the institution’s offices or business hours. Citizens expect digital services on their mobile phones, and field teams need instant access to information so they can act quickly and efficiently.

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SM@RTCITY P@RKING – Public parking solution

Transform the way public parking is managed and give citizens fast access to information, digital payments and a technology-driven urban experience.

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CityCare – Mobile e-services solution

CityCare is the mobile app that makes incident reporting simple, digital and transparent. Citizens report community issues in real time, and institutions manage them efficiently and in a coordinated way.

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Self Tax / Self Pay Terminals

Self Tax / Self Pay Terminals complete the institution’s digital infrastructure with a modern self-service channel, available at all times.

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Online Issuance of Authorisations and Certificates

The Online Permits and Certificates solution digitalises the entire workflow, from application to delivery of the final document, removing time- and resource-consuming administrative steps.

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Participatory Budgeting

For modern administrations, dialogue with citizens is no longer just a consultation step. It is an essential tool for informed decisions and stronger public trust.

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IT Infrastructure Management

Well-managed IT infrastructure is the foundation of every modern organisation. We manage and optimise IT infrastructure by implementing technical solutions that keep systems stable, protected and ready to support the institution’s work at all times.

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Document Management

Turn documents from an administrative challenge into an organised, secure and easy-to-track digital workflow. Centralise information, automate processes and give your teams fast access to the documents they need.

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Electronic Archiving

Digitise your organisation’s archive and manage documents in a secure environment, with controlled access, full traceability and compliance with retention requirements.

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how can we help you?

Contact us at the Consulting WP office nearest to you or submit a business inquiry online.

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