Self Tax / Self Pay Terminals
Access to public services should not depend on the institution’s business hours or on time spent at the front desk. Citizens want fast, flexible solutions that let them make payments and use administrative services at any time.
Self Tax / Self Pay terminals complete the institution’s digital infrastructure with a modern self-service channel, available at all times. Tax and administrative transactions can be completed simply, securely and independently, for a more efficient user experience.
Through an intuitive interface, citizens can make payments, get confirmations and use administrative services without help from staff, while the institution reduces the workload at its public service desks.
Full integration with the institution’s processes
Each transaction is processed in real time and synchronised with existing IT systems, so information is updated automatically and manual reconciliation is no longer needed.
Central terminal management makes it possible to monitor activity, configure available services and manage the entire self-service infrastructure from a single control point.
Features
Fast, secure payment of tax obligations directly at the terminal. Different payment types handled through a single self-service platform.
Supporting documents are generated automatically when the transaction is complete.
Continuous synchronisation with the institution’s applications and databases.
A simple, accessible experience for all types of users.
24/7 access to services, regardless of front-desk opening hours.
Terminal monitoring and configuration from a single platform.
We are here to discuss the right solutions for your institution.
Benefits
- permanent access to payment services and administrative transactions;
- shorter queues at public service desks;
- less waiting time for citizens;
- fast and secure transaction processing;
- immediate payment confirmation;
- higher revenue collection rates;
- more digital channels to interact with the institution;
- full integration with existing IT systems;
- less administrative work for staff.